While most employees evidence a startling lack of intellectual curiosity or creativity, they prove profoundly imaginative when estimating their relative usefulness or when postulating visions of their own probable futures. In short, they are prisoners of their own optimistic delusions. In this online video, Dr. Kersten offers several conversational techniques which can be used to demolish those delusions and liberate employees from the torment of their unrealistic expectations.
In this segment, Dr. E.L. Kersten provides executives and managers with a shockingly effective strategy for responding to the complaints of their subordinates.
Face-to-face interaction of executives with their employee subordinates is an unfortunate necessity in most organizations. However distasteful, such exchanges do provide fertile opportunities for the seeding of Radical Demotivation™ in the employee psyche. In this segment, Dr. E.L. Kersten explains one of several disconfirmational communication tactics which can be helpful in disabusing employees of their narcissistic delusions of parity.
Dr. E.L. Kersten provides a helpful overview of storytelling techniques that can aid executives and managers in the creation of a Radically Demotivating work environment.
One of the Harvard Business Review’s “20 Breakthrough Ideas for 2006″
The halls are alive with the sound of carping. Last year, only 50% of U.S. workers were satisfied with their jobs, the lowest point yet in a steady decline that began in 1995, reports the Conference Board. And with the exception of a few anomalous years, job satisfaction in the United Kingdom has been dropping since 1991, according to research done at the University of Kent. Participants in these studies complained, among other things, about lack of personal fulfillment; “robotic,” meaningless work; work/life imbalance; insufficient acknowledgment of efforts; and lack of influence with supervisors.
Conventional wisdom blames such pervasive disgruntlement on poor leadership and lousy work environments. But have working conditions in the past decade really degenerated so much for so many?
Now Playing in Despair Video:
Episode 3: Addressing Employee Complaints
In our latest installment of Despair Videos, Dr. E.L. Kersten provides executives and managers with a shockingly effective strategy for responding to the complaints of their subordinates.
(And if that alone isn’t enough to compel you to watch it, maybe knowing that there is a coupon code worth $5 included in the video somewhere might help.)
